Service and Support When you buy a machine from MasterFarm you also buy into our after-sales service. We want our customers to know that we offer a full sales and service back-up. We know how important in the summer months back-up is, to this end we offer a 24 hour support team - that's just one example how we support our customers in the key harvesting months. Add to that our own fully trained technicians, our own service vehicles and spare parts warehousing.